We are happy to share our communicative ideas and marketing vision to help you reconnect with your customers and promote yourself. Your business continues to face new challenges, so we’re committed to helping you.
Here are our 4 tips:
Think prevention and reassure your customers
Despite the end of lockdown, peace of mind is not yet the order of the day, and that’s normal. The public must stick to the necessary prevention and the stress of the last few weeks does not disappear overnight. After the ordeal and with the sunny days, the spirit is to get some fresh air, the enthusiasm is regained for the purchases. But the trust of yesteryear, while maintaining the necessary prevention, is sometimes a paradox that is difficult to manage. A stage of tranquillization and return to (almost) normal is a matter of course. Putting in place all the hygiene measures also means being kind to your customers. Love your customers, protect them, reassure them and they will reciprocate.
Stay in touch with your customers
Share information with your customers using email, your website, social media, and your video channel. Galvanize your storytelling and your blog. You will be able to include information about the steps you are taking to function. Be transparent, human, accessible. To be proactive and transparent with your customers, be prepared for upcoming questions and requests. Your business is back in service, starting again, or will start again: You are alive, so let it be known.
Defend your image, broadcast online
As you will have noticed in recent weeks, video is on the rise, even more so than yesterday. However, the time is no longer for webcam webinars or live sessions from the couch. Quality takes precedence and amateur images have nothing to do with a company that has to defend its image. Video and photography, your image, are our specialty. Contact us, meet us, we would be very happy to discuss your projects and communication. We are happy to share our communicative ideas and our vision as photographers, in order to help you reconnect with your customers.
Invite your customers
You need to find your customers today, and reconquer your physical place. Invite your customers back to your business, showroom, business. Are events with too many people still prohibited? Prefer the “discovery weeks”. Your customers will be spread over the week and according to their agenda. This way, you will reach more customers and have all the time you need to find them.
