Privacy Policy

Dear customer,

Your trust is very important to us, which is why we take data protection very seriously and ensure appropriate security. Of course, we comply with the statutory provisions of the Federal Act on Data Protection (FADP), the Ordinance to the Federal Act on Data Protection (OFDP), the Telecommunications Act (TCA) and any other data protection provisions of Swiss or EU law that may apply. in particular the General Data Protection Regulation (GDPR).

Who are we?

Audacieuse-Galerie is a limited liability company, based in Carouge in the Canton of Geneva in Switzerland. (50 rue Ancienne 1227 CAROUGE Canton of Geneva, SWITZERLAND) We are active in the sectors of fashion, ready-to-wear, made-to-measure, photography and video services, and art photography.

This privacy policy provides you with an overview of the nature of the personal data collected by Audacieuse-Galerie SARL (hereinafter referred to as “Audacieuse-Galerie SARL”, “we” or “us”), and the companies associated with you, how this personal data is processed and to whom it is transmitted if necessary. This is our legitimate interest pursuant to Art. 6 para. 1 let. f GDPR. The following privacy policy is exclusively valid in the English version. English and German translations are provided for your convenience only.

The data collection holder is Audacieuse-Galerie SARL. In fact, Audacieuse-Galerie SARL is responsible for the collection, processing and use of your personal data as well as for the compliance of data processing with the applicable data protection legislation.

By using the Audacieuse-Galerie SARL website, our services and/or by purchasing from our store in Carouge, you declare that you accept the processing of your personal data in accordance with the provisions of this privacy policy and you accept our privacy policy.

Who can you contact?

You have several ways to contact us: Via our contact form on the Internet. Of course, you can also send a letter to Audacieuse-Galerie SARL, 50 rue Ancienne, 1227 Carouge GE Suisse. You can also reach our Customer Service by phone on 0041 22 556 52 53.

How do we process your personal data?

The trust you place in us to protect your personal data and thus your personality is important to us.

We comply with the principles imposed on us by the laws of Switzerland and, where applicable, the European Union. This means that we provide you with transparent information about what personal data we process and for what purposes.

When we no longer need your personal data and we are no longer required by law to keep it (accounting obligations, taxation, etc.) or if you no longer want us to store and process it, we will cease our processing activities.

What personal data is processed by Audacieuse-Galerie SARL and for what purposes are they processed?

The processing includes every manipulation of your personal data. This includes, among other things, the collection, anonymization, storage, management, use, transmission, disclosure or deletion of your personal data.

In principle, we process your personal data whenever you contact us:

• When creating a customer account, to obtain an offer to purchase or acquire one of our products, services and/or services, in our physical store or on our website;

• If you participate in a contest, survey, game, review of your opinion;

• If you have wished to be notified of the restocking of a product or the availability of a service or service;

• If you have signed up for a newsletter or email subscription;

• If you use our online chat tool;

• If you request a proposal or information by telephone;

• If you and we have communicated by email;

• If you and we have communicated through communication applications (WhatsApp™, Facebook Messenger™, Telegram, TikTok™™, Instagram™, etc.) or through other social networks or websites belonging to third parties.

• If you register for an event, a vernissage, a fashion show.

We collect the following personal data, regardless of the means of communication (website, telephone, e-mail):

• Title (gender)

• Enterprise (optional)

• Forename

• Name;

• Date of birth;

• Addresses, deliveries and billings, including number, lane, postal code, city, canton or region, country;

• E-mail address;

• To supplement the missing data about our prospects and/or customers, we also collect personal data from publicly accessible sources (directories) or third-party providers.

We process this personal data for the following purposes:

• To send you quotes, proposals, purchase orders, for delivery, for invoicing and for accounting purposes;

• For the fulfilment and processing of contractual and legal obligations (e.g. after-sales and warranty service, delivery tracking, etc.);

• For the purpose of providing the customer with direct, password-protected access to their master data, which is stored in our system. The customer can consult his orders, his opinions, his reservations, or manage/modify his personal data.

• To send you advertising by email, mail, telephone, or text message;

• For the random draw of the winner of a game or competition and for the publication of the winner’s personal data;

• To display your review, first and last name, on a product or service page;

• To view the result of a survey;

• To notify you of the restocking of a product or the availability of a service or performance;

• To send you a newsletter or email subscription;

• To communicate via online chat, email, telephone or communication applications (WhatsApp™, Facebook Messenger™, Telegram, TikTok™™, Instagram™, etc.) or through other social networks or websites belonging to third parties;

• To invite you to an event, a vernissage, a fashion show;

• For statistical purposes and to improve our products, services and services

• To develop and maintain the relationship with you;

If, when purchasing a product, you choose an online payment option with a credit card, or a telephone, the payment is made via an online payment system of the corresponding supplier. In this case, the processing of personal and payment data takes place directly via the provider of the respective payment system. Please note that in such a case, the privacy policy of the provider of the online payment system and your credit card issuer apply.

If you provide us with personal data of other persons, for example data relating to the recipient of a gift, please provide us with personal data of the recipient only if you are entitled to do so in accordance with applicable data protection laws and if the data subject consents to you providing us with their personal data for processing purposes.

Disclosure of personal data to third parties

All personal data collected when you contact Audacieuse-Galerie SARL may also be transmitted to third parties for the fulfilment of the above-mentioned purposes. We pass on this data to third parties only to the extent necessary. This may, for example, be a partner for web hosting, direct mail, a printing company or a delivery service, if we are subject to a legal obligation to do so or if it is necessary to assert our rights, in particular to make our rights arising from the contractual relationship. If we advance the services, services or products, we may request creditworthiness data from a third-party company on the basis of mathematical and statistical processes in order to safeguard our legitimate interests. The same applies to items that are subject to an age restriction. We are also entitled to transfer your personal data to third-party companies (commissioned service providers) abroad for the data processing specified in this privacy policy. For the sake of completeness, we would like to inform users who are domiciled or headquartered in Switzerland that the USA is subject to surveillance measures by the US authorities. These generally allow the storage of all personal data of persons whose data has been transmitted from Switzerland to the USA. This is done without any differentiation, limitation or exception based on the purpose pursued and without any objective criteria to limit the access of the US authorities to the data and their subsequent use to very specific and strictly limited purposes capable of justifying the interference implied by access to and use of that data. In addition, we would like to point out that in the USA there is no legal remedy for data subjects from Switzerland to gain access to your data and to obtain its rectification or deletion, nor is there effective legal protection against general access rights of the US authorities. We explicitly draw the attention of the data subject to this legal and factual situation so that he or she can make an informed decision on consent to the use of his or her data. We would like to inform users domiciled in an EU member state that, according to the EU, the USA – not least because of the topics discussed in this section – does not have an adequate level of data protection. Insofar as we have explained in this privacy policy that certain data recipients (e.g. Google) are based in the USA, we will ensure that your data receives a reasonable level of protection from our partners, either through contractual arrangements with these companies or through their certification under the EU-US Privacy Shield or Swiss-US Privacy Shield.

What technologies we use and why are they used.

We use the following technologies:

Cookies

On our websites, cookies are used by us and third parties. A cookie is a short text file that is stored on your computer when you use one of our websites. The usage profiles are not associated with your personal data. The IP address transmitted by your browser is also not associated with usage profiles.

Google Analytics

Our websites use “Google Analytics”, a web analysis service provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The use includes the “Universal Analytics” mode of operation. This makes it possible, when the user is logged in to a Google service, to assign data, sessions and interactions between several devices to a pseudonymous user ID and thus to analyze the user’s activities across devices. Google Analytics uses cookies. The non-personal information generated by the cookie about your use of our website will usually be transferred to a Google server in the USA and stored there. However, the IP addresses are anonymised beforehand with the help of IP anonymisation. The anonymised IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. On our behalf, Google will use this information to evaluate your use of our website, to compile reports on website activity and to provide us with services in conjunction with website activity and internet usage.
You can find more information about the terms of use and data protection under https://toolsiehegoogle.com/dlpage/gaoptout/. You can prevent the storage of cookies by selecting the appropriate settings in your browser.

Matomo statistics and Livezilla discussion tools

We use the Matomo statistical tool, the Livezilla discussion software, to better understand the needs of our users and to improve the experience and services offered on our site. Matomo and Livezilla use cookies and other technologies to collect information about the behavior of our users and their end devices, including the IP address of the device (only collected and stored in anonymous form during your use of the website), screen size, device type, information about the browser used, location, preferred language to view our website. Matomo and Livezilla store this information on our behalf in a pseudonymous user profile.

Log files

During the use of the web pages or mobile apps, the web servers store non-personal usage data, so-called log files. Log files provide information about your IP address, the operating system used, the websites you visit, the browser type and version, the time and the requested file. This information is necessary from a technical point of view in order to provide you with the content of the website correctly and is mandatory when using the Internet. This anonymous data is stored separately from any personal data you may have provided and cannot be used to identify you.

We statistically analyze non-personal usage data in order to optimize our website and the underlying technology, to identify trends and to improve and improve our offers and products and to tailor them to your needs as best as possible.

Elements of other websites, e.g. plug-ins or iframes

Elements of third-party providers (e.g. social networks such as Facebook, Twitter, Google Vimeo and Youtube) may be used on our websites and mobile applications. If you click on an item from a third-party provider (e.g., Sign in with Facebook or Google), a connection will automatically be established with that third-party provider’s servers. This makes it possible to transmit data about your visit to our website or mobile app to the third-party provider. Depending on the circumstances, this data may be assigned to your user account with the third-party provider (e.g. Facebook or Twitter account). If you have approved this function with the third-party provider, the third-party provider may also transmit personal data (surname, first name and e-mail address) from your user account to Audacieuse-Galerie SARL. Information on the collection and use of data by third-party providers can be found in the respective third-party data protection information.

How do I disable cookies?

By using our websites and apps, you agree to the processing of data about you in the manner and for the purposes described above. However, you can control and/or delete cookies at any time.

Most Internet browsers are set in such a way that they automatically accept cookies. However, you are free to set your browser to generally refuse cookies by selecting “Do not accept any cookies” in your browser settings or so that your browser asks you beforehand whether you accept a cookie from a visited web page.

You also have the option of deleting cookies on your computer or mobile device by selecting the corresponding function in your browser.

Please note that deleting cookies in the browser may result in the deletion of an opt-out cookie. This means that if you have wanted to set an opt-out cookie and have deleted all cookies, the opt-out cookie must be activated again the next time you visit the respective website. Otherwise, you will be identified as a new user and you will have to re-enter your data.

What are your rights regarding your personal data?

Your personal data belongs to you. You therefore have the right to choose for yourself how your personal data is to be processed and you can find out what happens to your personal data at any time. According to data protection law, you have the following rights:

Right of access

According to data protection law, you have the right to know free of charge whether and what personal data Audacieuse-Galerie SARL processes about you. You must send us your enquiry in writing with a copy of your ID.

Right to rectification of your personal data

Data protection law stipulates that you have the right to rectify your personal data at any time if you notice that incorrect data about you is being processed.

If you wish to have your personal data rectified, please use our contact forms or send us a letter to the following address: Audacieuse-Galerie SARL, 50 rue Ancienne 1227 Carouge GE Suisse. Don’t forget to attach a copy of your ID.

Right to erasure of your personal data

If the processing of your personal data is no longer necessary, e.g. because there is no longer a contractual relationship with Audacieuse-Galerie GmbH, or if you no longer agree to the processing of your personal data, you have the right to demand the deletion of your data. We will delete your data provided that we have no other obligation to retain your personal data, e.g. a statutory retention obligation or an accounting obligation.

You can request the deletion of your data in the following ways: use our contact forms or send us a letter to the following address: Audacieuse-Galerie SARL, 50 rue Ancienne 1227 Carouge GE Suisse. Don’t forget to attach a copy of your ID.

Right to restriction of processing of your personal data

You have the right to have the processing of your personal data restricted at any time, provided that we have no other obligation to retain your personal data, e.g. a statutory retention obligation or an accounting obligation.

If you wish to have the processing of your personal data restricted, please use our contact forms or send us a letter to the following address: Audacieuse-Galerie SARL, 50 rue Ancienne 1227 Carouge GE Suisse. Don’t forget to attach a copy of your ID.

Right to object

If we have permission to process your personal data, you have the right to revoke your consent or object at any time. If the processing of your personal data is necessary for marketing or advertising purposes, you can revoke your consent to the processing for these purposes in general or for individual products or services at any time.

In addition, you have the option at any time to object to the receipt of advertising and the processing of your personal data for marketing and advertising purposes, if we do so on the basis of our legitimate interest in continuously improving our product and service offerings. In such a case, we will not collect or process your personal data for this purpose in the future.

You can exercise your right to object: use our contact forms or send us a letter to the following address: Audacieuse-Galerie SARL, 50 rue Ancienne 1227 Carouge GE Suisse. Don’t forget to attach a copy of your ID.

Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with the responsible supervisory authority if you are of the opinion that the processing of your personal data does not comply with data protection principles. You may lodge a complaint with a supervisory authority in the country of your habitual residence or place of work or in the place or country where the violation is alleged to have occurred.

Data security

Audacieuse-Galerie SARL operates secure data networks that meet current technical standards. Appropriate technical and organisational measures are put in place to knowingly protect your data against loss, destruction, falsification, manipulation or other unauthorised access by third parties.

Although Audacieuse-Galerie SARL uses all necessary means to prevent the disclosure of data due to errors in the transfer of data and/or unauthorized access by third parties, it does not engage its responsibility with regard to such undesirable events.

Legal basis

When processing your personal data, we take into account not only the Swiss Data Protection Act and its regulations, but also, where applicable, the General Data Protection Regulation of the European Union.

Changes and Consent to the Privacy Policy

Audacieuse-Galerie SARL adapts this privacy policy to new or changing needs. The current privacy policy published by us applies. By continuing to browse the website or mobile applications of Audacieuse-Galerie SARL, users accept the privacy policy in force.