Terms and conditions of the Audacieuse-Galerie training courses

The present conditions apply to all training courses provided by Audacieuse-Galerie SARL, except for any exceptions indicated. Only the French version of these conditions is valid. This version is translated for convenience only. Our general terms and conditions of sale and our privacy policy apply to training courses.
Payment of training courses

At the end of your course booking, you are invited to pay by credit card or bank transfer.

All bookings must be made 48 hours before the start of the course. To confirm your booking, your payment must reach us shortly after your reservation. Failure to pay promptly will result in your reservation being cancelled. Please note that there are time limits for bank transfers and that we cannot be held responsible if your transfer reaches us too late. For any last minute payment we invite you to pay by credit card.

After finalisation of your payment, you will receive on your e-mail account, an exclusive and nominative confirmation.

Organisation of training courses

For fortuitous reasons, especially when the training takes place outdoors and in case of bad weather, we may be forced to postpone your training. You will be notified by e-mail in the event of an adjournment. You will receive an exclusive and nominative Credit note by e-mail, which will allow you to resume an identical training course at a later date.

In order to ensure that our training courses run smoothly, we set a minimum and maximum number of participants for each course. Places are allocated in the order in which payment is received. If the number of participants is insufficient, the course may be postponed.

The training courses take place in Carouge or in the surrounding area, depending on the proposed programme.

Audacieuse-Galerie reserves the right to exclude one or more participants if they behave in a way that could be detrimental to the smooth running of the training courses, that could embarrass the other participants, or if one of the participants violates the law or good morals: insults, aggressive or disrespectful behaviour, damage to equipment, etc... In the event of exclusion, the entire training course remains due.

Cancellation of reservation

You can withdraw from a course and cancel your booking under these conditions: you must send us an email stipulating the cancellation of your booking, for whatever reason. The date of receipt of your email in our company will be considered as the date of cancellation. Depending on the date of your cancellation, we will agree to give you a credit note, representing the total or partial amount of your payment, according to these deadlines:

  • Cancellation up to 3 calendar days (72 hours) before the start of the training: 100% of the amount of the training will be granted in the form of a Credit note for a training to be postponed to a later date.
  • In the event of cancellation less than 3 calendar days (72 hours) before the start of the training, the full payment for the training is due to Audacieuse-Galerie SARL. The training is not postponed.

Absences and delays

Missed training sessions are due. In case of delay, the participant will be able to join a group training course. Lost time will not be postponed or made up for. In a group training, in order not to penalise the other participants, the training will not be resumed at the beginning. In the event of dropping out during the course, payment for the course is due in full.

Insurance

Audacieuse-Galerie SARL has taken out insurance covering its civil liability. Audacieuse-Galerie SARL declines all responsibility for any damage, loss or theft that you may suffer during the training sessions.

Photographic, video and audio recordings

You agree not to disseminate photographs, videos, recordings of practising students or trainers. You are responsible for the rights to trademarks, images of persons or property if you disseminate the photographic, video or audio recordings made during the training. Except with your explicit consent, none of your photographs, videos and sound recordings will be used by Audacieuse-Galerie SARL.

Extraordinary measures

In accordance with the ordinances of the Federal Council and the Council of State, as well as the recommendations of the Federal Office of Public Health (FOPH), we have adopted a series of measures concerning training courses: compulsory distance learning, compulsory wearing of masks, compulsory hand cleaning with hydroalcoholic gel, made available to you during training courses. To protect you and limit the spread of the coronavirus, we invite you to respect these measures, in the interest of all. Thank you for your attention.